PRIVACY POLICY

Last Updated: August 3, 2026

Pink Octopus Moving Co LLC ("Pink Octopus Moving," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, schedule a move, communicate with us, or use any of our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

Full name

Email address

Phone number

Mailing address

Moving origin and destination

Preferred moving date

Property details

Payment information (when applicable)

Any information submitted through our forms

Technical Information

We may automatically collect:

IP address

Browser type

Device information

Operating system

Pages visited

Date and time of visits

Website usage information

How We Collect Information

We collect information when you:

Complete a quote request form

Schedule an appointment

Subscribe to marketing communications

Visit our website

Respond to advertisements

Interact with our social media pages

We also collect certain information through cookies, analytics tools, and tracking technologies.

How We Use Information

We use your information to:

Provide moving estimates

Schedule moving services

Respond to inquiries

Confirm appointments

Send reminders

Process payments

Improve customer service

Improve our website

Send promotional offers (only with your consent where required)

Comply with legal obligations

SMS & Communications

By providing your phone number and opting in through our website, quote forms, appointment scheduler, or other approved methods, you consent to receive text messages from Pink Octopus Moving Co LLC.

Messages may include:

Quote updates

Appointment confirmations

Appointment reminders

Moving updates

Customer service communications

Promotional offers (when consent has been provided)

Message frequency may vary.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us using the information below.

Data Sharing Policy

Pink Octopus Moving Co LLC values your privacy.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, trade, or otherwise share customer information for marketing purposes.

Customer SMS consent is never sold, rented, or shared with affiliates or third parties for promotional use.

We may disclose information only when required by law or when necessary to provide requested services through trusted service providers acting on our behalf.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

Improve website functionality

Analyze website traffic

Measure advertising performance

Personalize user experience

Improve our marketing campaigns

These technologies may include:

Google Analytics

Google Ads

Meta Pixel

GoHighLevel tracking technologies

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security Practices

We use commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide requested services

Maintain customer records

Meet legal obligations

Resolve disputes

Enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Third-Party Services

We utilize trusted third-party service providers to operate our business.

These providers may include:

GoHighLevel (CRM, forms, appointment scheduling, automation, conversations, email, SMS, and call management)

Google Analytics

Google Ads

Meta Pixel

Payment processors

Email delivery providers

SMS service providers

Call tracking providers

These providers receive only the information necessary to perform services on our behalf and are contractually obligated to safeguard your information.

GoHighLevel

Our business uses GoHighLevel as our customer relationship management (CRM) and communication platform.

GoHighLevel securely stores information submitted through our website including:

Contact information

Quote requests

Forms

Appointment scheduling

SMS conversations

Email communications

Phone call records

Automation workflows

GoHighLevel acts as our data processor and processes information solely for the purpose of providing our services.