Last Updated: August 3, 2026

Welcome to Pink Octopus Moving Co LLC ("Pink Octopus Moving," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, communications, and any related applications or platforms operated by Pink Octopus Moving Co LLC.

By accessing our website, requesting a quote, scheduling a move, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Agreement to Terms

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy.

These Terms apply to all visitors, customers, and users of our services.

Description of Services

Pink Octopus Moving Co LLC provides professional moving and relocation services, including but not limited to:

Residential Moving

Commercial Moving

Local Moving

Long Distance Moving

Packing Services

Unpacking Services

Loading & Unloading

Storage Solutions

Moving Consultations

Online Quote Requests

Appointment Scheduling

Our services may be requested through our website, telephone, email, SMS, or other approved communication channels.

User Responsibilities

By using our services, you agree to:

Provide accurate and complete information.

Keep your contact information current.

Use our website only for lawful purposes.

Not submit false, misleading, or fraudulent information.

Cooperate with our staff during scheduling and service delivery.

Comply with all applicable laws and regulations.

Acceptable Use

You agree not to:

Use our website for unlawful purposes.

Attempt unauthorized access to our systems.

Upload malicious software or harmful code.

Interfere with website functionality.

Impersonate another person or business.

Use our website in any way that could damage our reputation or operations.

We reserve the right to suspend or terminate access for violations of these Terms.

Payments & Billing

Quotes provided by Pink Octopus Moving Co LLC are estimates based on the information provided by the customer.

Final pricing may vary depending on:

Actual inventory

Additional services requested

Travel distance

Accessibility

Additional labor requirements

Other unforeseen circumstances

Payment is due according to the terms outlined in your moving agreement or invoice.

Failure to pay may result in collection efforts or additional fees permitted by law.

SMS Messaging Terms

By voluntarily providing your mobile phone number through our website, quote request forms, appointment scheduler, or other approved methods, you consent to receive text messages from Pink Octopus Moving Co LLC.

Messages may include:

Quote confirmations

Appointment reminders

Scheduling updates

Moving status updates

Customer service communications

Follow-up messages

Promotional offers (only where consent has been provided)

You can cancel the SMS service at any time. Just text "STOP" to (614) 537-8503. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or by calling (614) 537-8503.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you.

You will receive appointment-based messages, quote updates, customer service notifications, and occasional promotional communications. Message frequency varies depending on your interactions with us. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

SMS consent is voluntary and is not a condition of purchasing any services.

If you have any questions regarding privacy, please read our Privacy Policy:

https://pinkoctopusmoving.org/privacy-policy

Email, Phone Calls & Communications

By submitting your contact information, you consent to receive communications from Pink Octopus Moving Co LLC through:

Email

Phone calls

SMS text messages

Voicemail (where applicable)

These communications are used to provide customer service, appointment reminders, estimates, service updates, and promotional communications where permitted by law.

Our communications are managed using the GoHighLevel customer relationship management platform.

GoHighLevel Platform

Pink Octopus Moving Co LLC uses GoHighLevel to securely manage:

Customer records

Online forms

Quote requests

Appointment scheduling

SMS messaging

Email communications

Phone call tracking

Customer conversations

Marketing automation

SMS messages are only sent after appropriate customer consent has been obtained.

Intellectual Property

All website content, including:

Logos

Graphics

Images

Text

Videos

Icons

Branding

Designs

are the property of Pink Octopus Moving Co LLC unless otherwise stated.

No content may be copied, reproduced, or distributed without prior written permission.

Disclaimers

While we strive to provide accurate information and dependable services, our website and services are provided on an "as is" and "as available" basis.

We make no guarantees regarding uninterrupted website availability or error-free operation.

Limitation of Liability

To the fullest extent permitted by law, Pink Octopus Moving Co LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the customer for the applicable services.

Indemnification

You agree to indemnify and hold harmless Pink Octopus Moving Co LLC, its owners, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of our services.

Termination

We reserve the right to suspend or terminate access to our website or services at any time if these Terms are violated or if continued service would create legal or operational risks.

Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Ohio, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate courts located in Ohio.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes become effective immediately upon posting to our website.

Continued use of our website or services constitutes acceptance of the revised Terms.

Contact Information

Pink Octopus Moving Co LLC

Website: https://pinkoctopusmoving.org

Address:
1299 Boltonfield St
Columbus, OH 43228
United States

Phone: (614) 537-8503

Email: [email protected]

If you have any questions regarding these Terms of Service, please contact us using the information above.

Last Updated: August 3, 2026